SALES TERMS AND CONDITIONS


Minimum Orders

We do not impose minimum orders for the initial order nor for reorders.

Warranty

In case of damage due to manufacturing defects we guarantee the replacement of the complete frame for 2 years since the invoice date. You can ask a replacement to milano@modo.com

Shipping costs
Shipping costs are charged based on the size and weight of the parcel. Order balances are shipped free of charge.

Accepted Payments methods

• SEPA
• Bank wire
• Credit Card
Standard payment terms are 30 days net. For bank details please contact invoicing@modo.com

Returns Policy

Returns can be accepted against a new, relevant order for the same brand and must be approved by the Territory Sales Agent and authorized by the Customer Service team (CS Team). The products must be returned in re-saleable conditions, along with their intact original packaging. The customers will ship the return at their own expense within 30 days from the approval. The Sales agent is not allowed to collect the returned pieces unless otherwise agreed in writing by the CS Team. Please contact milano@modo.com for more info.